THE NEEDS AND PROBLEMS ANALYSIS OF ENGLISHCOMPETENCY FOR HOTEL EMPLOYEE AT HORISON HOTEL LAMPUNG
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Keywords:
Hotel, English Competency, Learning, English Communication.
Abstract
The objective of this study was to know the needs and problems analysis of English Competency for hotel employees at Horison Hotel Lampung. The method of this study is mixed methods, with the Quantitative as the main method. Data collection was obtained by giving questionnaires and observation through English teaching classes. The data was processed by using the sequential explanatory model, and was analyzed with descriptive statistics. This study found that the most important skills that a hotelier must have are Speaking and Listening skills. On the other hand, Pronunciation is a skill that most of the hotelier faces difficulty with. The least important and least difficult is the Reading and Writing skills.
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Wardaugh, Ronald. An Introduction to Sociolinguistics, Oxford: Research Gate Publication: 1986.
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Brown, J. D. The Elements of Language Curriculum: A Systematic Approach to Program Development. Boston: Newbury House,1995.
Dudley-Evans, T & St. John, M. Developments in ESP: A Multi-Disciplinary Approach. Cambridge, Cambridge University Press, 1998.
Richards, J. C. Curriculum Development in Language Teaching. Cambridge: Cambridge University Press, 2001.
Stynes, J. Daniel. Economic Impacts of Tourism. Michigan: The College of Information Sciences and Technology, 2000.
Wardaugh, Ronald. An Introduction to Sociolinguistics, Oxford: Research Gate Publication: 1986.
Published
2021-10-08
How to Cite
Nurdianti, D., & Rachman, S. (2021). THE NEEDS AND PROBLEMS ANALYSIS OF ENGLISHCOMPETENCY FOR HOTEL EMPLOYEE AT HORISON HOTEL LAMPUNG. Journal Lingua Cendikia, 1(1), 23-33. Retrieved from https://jurnal.dcc.ac.id/index.php/JL/article/view/397
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